Privacy Policy
1. Information We Collect
When you use Shanu Hypermarkets, we collect basic details including your name, contact phone number, delivery address, geolocation (for accurate dark-store order routing), and payment transaction metadata.
2. How We Use Your Data
Your information is solely used to process grocery orders, dispatch delivery riders to your doorstep within fastest ETA, provide order tracking updates, process refunds, and prevent fraudulent transactions.
3. Data Security & Encryption
All communication is encrypted using 256-bit SSL protocols. Payment information (cards/UPI) is processed directly by RBI-authorized payment gateways and never stored on our local servers.
4. User Rights & Account Deletion
You may request access to, modification, or complete deletion of your stored address book and account profile data by contacting our support team at support@shanuhypermart.com.